Tivo Forums & FAQ

Does Tivo offer free shipping?

Tivo's shipping policies can vary from time to time. It might be best to visit their site to get the latest up to date info on their shipping policies here. You can always try their homepage to see if they have additional information posted about their shipping policies. They may occasionally post...
Knoji Staff answered this on Jun 20, 2017 Posted in Tivo1 answer — Last reply 8 months ago

Does Tivo offer free returns? What's their exchange policy?

Yes, Tivo does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit Tivo's page here.
Knoji Staff answered this on Jun 19, 2017 Posted in Tivo1 answer — Last reply 8 months ago

Does Tivo offer discounts to military families and veterans?

You can check this page for more information about Tivo's veteran discounts and offers. You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special offer...
Knoji Staff answered this on Jun 19, 2017 Posted in Tivo1 answer — Last reply 8 months ago

Does Tivo offer a mobile app for iPad, iPhone and Android?

No, Tivo does not sell or offer mobile app for iPhone, iPad and Android. Tivo, is the maker of the world's first digital video recorder (DVR). Today, the company continues develop ways to make watching and home entertainment a great experience to create the perfect digital livign room for every home...
BlogWriter answered this on Aug 26, 2012 Posted in Tivo1 answer — Last reply 71 months ago

Does Tivo accept debit cards or personal checks?

Yes, Tivo accept debit cards as form of payment for its product purchases. Personal checks are not currently allowed by Tivo. Other than debit cards,  Tivo also accept the following payment options: PayPal. Paypal payment is only allowed and and can only be used for the “As Seen on TV&...
BlogWriter answered this on Aug 26, 2012 Posted in Tivo1 answer — Last reply 71 months ago

Does Tivo ship internationally? Which countries do they ship to?

Tivo does offer their services internationally.  They are currently offering their services in all 50 states (USA) and Puerto Rico, Canada, Mexico City and limited surrounding areas, England, Taiwan, Australia, and New Zealand.  They continue to look at other areas to service in but do not...
April Carson answered this on Aug 22, 2012 Posted in Tivo1 answer — Last reply 71 months ago

What is Tivo's return / refund / exchange policy?

Tivo does allow for returns for items purchased directly from Tivo.  There is a 30 day window from when you purchased your item to return it in.  To return items they must be in the same condition as you received them, i.e. same box, literature and warranties all there, etc.  All retu...
April Carson answered this on Aug 22, 2012 Posted in Tivo1 answer — Last reply 71 months ago

Does Tivo accept PayPal?

No, they do not accept PayPal. They only accept credit cards as their payment option. They accept all major credit cards having any of these logo : American Express, Discover, Visa and MasterCard. There is no other options available to possess your order.
answered this on Jul 29, 2012 Posted in Tivo1 answer — Last reply 72 months ago

What are sites / companies similar to Tivo? How do they compare?

answered this on Dec 31, 1969 Posted in Tivo1 answer — Last reply 72 months ago

What are the main disadvantages of / common complaints with Tivo?

answered this on Dec 31, 1969 Posted in Tivo1 answer — Last reply 72 months ago

What are the main advantages / key differentiators of Tivo?

answered this on Dec 31, 1969 Posted in Tivo1 answer — Last reply 72 months ago

What products and services does Tivo sell / offer?

answered this on Dec 31, 1969 Posted in Tivo1 answer — Last reply 72 months ago

What are Tivo's return and exchange policies? Do they honor their refund policies?

answered this on Dec 31, 1969 Posted in Tivo1 answer — Last reply 72 months ago

What payment methods does Tivo accept? Do they accept PayPal, debit cards, e-checks, or BillMeLater?

answered this on Dec 31, 1969 Posted in Tivo1 answer — Last reply 72 months ago

What are Tivo's shipping rates and policies? Do they ship internationally? Do they ship on time?

answered this on Dec 31, 1969 Posted in Tivo1 answer — Last reply 72 months ago

Where can I find Tivo's blog, Facebook Page, Google Plus Page, or Twitter feed?

answered this on Dec 31, 1969 Posted in Tivo1 answer — Last reply 72 months ago

How much traffic does Tivo's website receive? What is their Alexa Ranking and Google PageRank?

answered this on Dec 31, 1969 Posted in Tivo1 answer — Last reply 72 months ago

How trustworthy is Tivo? Do they have a BBB rating? Have major media outlets covered them?

answered this on Dec 31, 1969 Posted in Tivo1 answer — Last reply 72 months ago

In general, what's the customer feedback on Tivo? Have they been reviewed by blogs and news sites?

answered this on Dec 31, 1969 Posted in Tivo1 answer — Last reply 72 months ago

Where is Tivo located? Who is the management team? How can I contact them?

answered this on Dec 31, 1969 Posted in Tivo1 answer — Last reply 72 months ago

What products and services does Tivo sell / offer?

answered this on Dec 31, 1969 Posted in Tivo1 answer — Last reply 72 months ago

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